City Health Services

Clinic Profile

Name: City Health Services

Location: Mesa, Arizona

Contact: (480) 649-5297

Hours of Operation

• Monday to Thursday: 9:00 AM – 6:00 PM
• Friday: 9:00 AM – 6:30 PM
• Saturday: Closed
• Sunday: Closed

Payment Options: CareCredit is accepted at the clinic.

Specialties

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City Health Services has various services such as:

• Pain management
• Medical weight loss
• Hormone replacement therapy (HRT)
• Anti-aging treatments
• Physical medicine
• Personal injury care
• Neuropathy treatment
• Arthritis treatment
• Regenerative medicine
• Headache treatment
• IV therapy
• Chiropractic care
• Massage therapy
• Physical therapy

The clinic adheres to a combination treatment strategy that is centered around individual care.

Background and History

City Health Services has a multidisciplinary method of pain management, recovery and general wellness.

The clinic is aimed at developing individual treatment plans that are based on the individual medical condition of each patient.

It has two clinic sites in Mesa, Arizona.

Longmore Road Clinic

• 1303 S. Longmore Rd Ste 8, Mesa, AZ 85202

Power Road Clinic

• Address not publicly specified.

The clinic has not been accredited by the Better Business Bureau and has received a C+ rating for failure to respond to one of the complaints.

The date that the clinic was founded is not publicly listed.

Services and Programs

City Health Services provides physical medicine, weight loss treatment in the form of medicine, hormones, physical appearance, and plastic surgeries.

Medical Weight Loss Program

The clinic offers weight loss programs, which are medically supervised.

It has Semaglutide injections, which are defined as an FDA-approved, once-weekly injectable GLP-1 receptor agonist that may decrease hunger and normalize blood sugar levels and enhance insulin sensitivity.

Program features include:

• 12-week and 16-week packages.
• Medical consultations
• Continued support via email, text or phone.
• Photo tracking before and after.

Lipo B-12 injections are also given to patients, usually given as 10-week dose.

The clinic focuses on the diagnosis of the causes of weight gain, such as hormonal imbalance.

Hormone Replacement Therapy

The Hormone Replacement Therapy (HRT) services are provided and can be used together with weight loss programs to facilitate the overall health management.

Anti-Aging Services

The aesthetic procedures and IV nutrition therapy are some of the anti-aging procedures that can be found in the clinic.

Physical Medicine

Physical medicine services include:

• Chiropractic care
• Headache treatment
• Massage therapy
• Neck pain treatment
• Physical therapy
• Rehabilitation programs

Personal Injury Care

The clinic offers treatment services to people who have sustained personal injuries and aim at rehabilitation, pain management and recovery.

Additional Therapies

Other treatments that are provided include:

• Neuropathy treatment
• Regenerative medicine therapies

The services are not available in all clinics.

Doctors and Medical Professionals

• Clinical staff profiles in the clinic will consist of physicians, nurse practitioners, chiropractors, physical therapists, and massage therapists.
• The staff is said to be experienced and trained to learn the medical conditions of different patients and give them coordinated care.
• There is no publicly accessible list of names of individual doctors and their credentials.

Reviews and Patient Feedback

The patient reviews of City Health Services have been provided on various platforms.

Ratings

• Google: 4.7 out of 5 stars on 66 reviews.
• Facebook: 4.9 out of 5 stars according to 81 reviews.
• Yelp: 4.0 out of 5 stars based on 32 reviews
• Groupon: 4.4 stars of 25 reviews.
• Birdeye: 185 reviews listed

The clinic is rated C+ by the Better Business Bureau, and this is primarily because of an outstanding complaint.

Mixed workplace experiences were mentioned in employee reviews on Indeed.

Employee positive remarks refer to:

• Educational and interesting work atmosphere.
• Chances to see progress of the patient.
• An environment of a supportive team.

The negative employee feedback includes statements such as:

• Reduced wages of the massage therapists.
• Management conflicts
• Lack of organization
• Staff turnover

Testimonials

• “Just a massage in a cold room.”
• “Horrible customer service. I arrived for my appointment and the office was closed.”
• “I was referred here and cannot give enough praise. Diagnosed with peripheral neuropathy, this team got to work immediately.”
• “All about relaxation.”
• “Working at City Health Services is rewarding and educational. You get to see patient progress firsthand.”
• “Busy but fun environment.”
• “There is a lack of organization and poor pay for massage therapists.”
• “I left because the pay was not where it should be for a massage therapist.”

Pricing and Value Signals

City Health Services is a provider of weight loss medical packages.

Silver Plan

• Total price: $1,399
• Includes:
  • 12-week supply of Semaglutide injections
  • 10-week supply of Lipo B-12 injections
  • Consultations and support

The retail price of the supply of Semaglutide is indicated as $3,600 by the clinic.

Gold Plan (Most Popular)

• Total price: $1,799
• Includes:
  • 16-week supply of Semaglutide injections
  • 10-week supply of Lipo B-12 injections
  • Consultations and constant assistance.

The retail value of the supply of medication listed is $4,800.

Otherwise, other discounts can be provided when patients register in both Medical Weight Loss and Hormone Replacement Therapy programs.

The services offered by the clinic are not outlined completely on their site in terms of their prices.

Semaglutide treatments in other clinics in Arizona cost about $450–$600, but they may be cheaper or more expensive depending on the dosage, insurance, and clinic costs.

Patients who are not diabetic are not always provided with semaglutide coverage.

Verification Notes

• The Better Business Bureau does not accredit City Health Services and the company has a rating of C+ since one of the complaints has not been resolved.
• The reviews conducted regarding employees indicate that employee turnover and management problems can be experienced which can influence the consistency of services.
• The details concerning the individual medical practitioners and their qualifications are not publicly accessible which limits transparency.
• Pricing data is partially posted, hence patients can hardly compare pricing with other clinics.
• Certain services might be available in one location of the clinic compared to the other.
• The feedback about the experience posted by patients is mostly favourable, with employees reporting difficulties with the internal operations.