Madison Wellness and Aesthetic Center

Clinic Profile

Organization: Madison Wellness and Aesthetic Center.

Location: 844 Slaughter Rd, Suite A, Madison, Alabama 35758.

Phone: (256) 722-0555

Established: 2009

Services Provided: Medical weight loss, aesthetic injectables, medical-grade skincare, bio-identifiable hormone replacement therapy, functional medicine, and sexual health therapy.

Hours of Operation

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• Monday to Friday: 8:00 AM – 5:00 PM
• Saturday: 9:00 AM -1:00 PM (By Appointment Only)
• Sunday: Closed

Business Model

The clinic does not take insurance when visiting. The price per visit is fixed at $85, and the membership plans are also offered, including the extra features and price-saving opportunities.

Mission

The clinic is driven by the desire to offer individualized and integrative care that can help patients to look and feel their best. Its strategy integrates natural medicine with conventional medicine in promoting overall well being.

Background and History

• Madison Wellness and Aesthetic Center was established in the year 2009 and was initially called Madison Family Care.
• Chad Gilliam, M.M.S., PA-C, is the founder of the clinic who specializes in functional medicine and holistic care with the goal to find the root cause of health conditions and not solely treat the symptoms.
• Another co-owner of the practice is Dotty Gilliam who is an aesthetic consultant and wife of Chad Gillian.
• The clinic later expanded to wellness and aesthetic services and changed its name to Madison Wellness and Aesthetic Center to give it a wider focus.
• By the beginning of the year 2026, the clinic indicates that it has more than 22 employees, two of whom are medical doctors.

Services and Programs

Medical Weight Loss Program

• The clinic provides integrated medical weight loss service that incorporates nutrition education, exercise regimen, behavioral counseling and medical intervention.
• Such drugs as Semaglutide (GLP-1 agonist), Zepbound, Wegovy, Adipex, and Contrave may be used.
• The semaglutide program is priced at 425 USD monthly and requires a four-month contract to be signed along with a prescription of medication, office visits, In-Body scan, and support of specialists. An increase in dose does not affect the monthly cost.
• The diet promoted by the program is low-fat and high in protein, and exercise is advised frequently, rather than being a magic shot.

Hormone Therapy

• The clinic offers bioidentical hormone replacement therapy (BHRT) to both men and women including EvexiPEL pellet therapy.
• Metabolic as well as sexual health services including GAINSWave, P-Shot, and O-Shot are also incorporated with hormone treatments.

Aesthetic Services

• It has a range of cosmetic procedures including Botox, Juvederm, Xeomin, VERSA, dermal fillers and Kybella injectables.
• Categories of skin rejuvenation services are CO2 laser skin resurfacing, laser hair removal, SkinPen and RF microneedling, PRP treatment, Vampire Facelift treatments, chemical peels, dermaplaning, and IPL photofacial treatments.
• Hydrafacials and Vampire facials are included in the brand of facial services.
• There are also medical-grade Skinbetter science, Skinceuticals, and ZO Skin Health skincare products.

Functional Medicine

The services of functional medicine are aimed at the diagnosis of the causes of illness and the maintenance of natural healing by the use of vitamin supplements, dietary factors, allergy tests, lifestyle changes and bioidentical hormones.

Sexual Health Treatments

The therapies of sexual wellness are the EvexiPEL pellet hormone therapy, the GAINSWave therapy as well as the P-Shot and O-Shot treatments.

Physicians and Healthcare Experts

Chad Gilliam, M.M.S., PA-C

The owner is Chad Gilliam, a licensed Physician Assistant who has been practicing since 2009. His area of specialization is hormone optimization and the management of the Hashimoto disease.

Dr. Dawn Mancuso, MD

Dr. Dawn Mancuso is a primary care, occupational medicine and geriatrics provider with 30 years of experience. Her clinical interests comprise wellness care, EvexiPEL pellet hormone therapy, dermal fillers, and neuromodulator therapy.

Dr. Adams

Dr. Adams is a medical weight loss and hormone balancing specialist, and he has an integrative approach, which consists of natural therapies, supplements, and conventional medical interventions.

Dotty Gilliam

The other co-owner and aesthetic consultant of the clinic is Dotty Gilliam.

Lindsey Turner

One of the certified weight loss specialists is Lindsey Turner, who has been working on semaglutide programs. She has also got the GAINSWave therapy and sexual health treatments certification.

Estheticians

The clinic has a well trained staff of estheticians, some of whom have over 20 years of experience in the field of esthetics. Ratings often refer to such estheticians as Courtney and Azia.

Additional Staff

Additionally, other members of staff include:

• Ally Woods
• Pamela Hylton
• Kristin Chapman
• Shannon McKelvey
• Courtney Vest
• Amanda Lucker

The professional qualifications of these employees are not publicly listed.

Reviews and Patients Feedback

• About 4.6 out of 5 according to 874 according to Trustguide.ai.
• About 5 of 5 with 2854 reviews on Trustindex.io as of February 2026.

Positive Feedback Themes

Patients often praise:

• Courteous and educated employees.
• Caring and competent attention.
• Fresh and friendly clinical atmosphere.
• Individualized therapy programs.

A number of employees have often been praised on reviews and some of them are Lindsey, Courtney, Ally, Azia, Kristin, and Amanda.

Negative Feedback Themes

Some reviews note:

• Inadequate information on pricing or promotional offers.
• The follow-up communication/customer service has occasional problems.
• There are increased costs of treatment for certain services.

The patients have different views on prices and some reported that treatments are costly and others have reported that they are reasonable considering services rendered.

Testimonials and Quotes

Several testimonials have been posted by patients who have been served in the clinic.

• Dr. Dawn was so friendly and she told me everything that she did before she did it. It was as though one had seen a long-lost friend. 
• Ally was completely amazing. Very educational, very patient… really a nice person.
• Azia is amazing! They are career savvy and amiable and they make the job happen!

Pricing and Value Signals

Semaglutide Weight Loss Program

The semaglutide weight loss program costs $425 each month and has a minimum four-month commitment. It includes medication, office visits, In-Body scans, and specialist visits. Increasing the dose is also included at no extra charge.

General Clinic Visit Fee

The clinic will have a fixed fee of $85 per visit.

Initial Hormone Consultation

There is a charge of $135 on the initial hormone therapy visit that includes a comprehensive lab work.

Membership Options

The clinic has a number of membership plans, which are as follows:

• Tox Membership
• Beauty Banks Membership
• Jade Membership
• Onyx Membership

Promotional Discounts

The clinic occasionally provides promotions which comprise the following:

• Up to 27% off Xeomin injections
• Up to 19% off Kybella injections

The promotions are a deposit of $50 and only for new cosmetic injectable patients.

Pricing Variation

The costs of the treatments that are included in the Allē rewards programs differ based on the treatment provider and the specifics of treatment. Patients will be recommended to call the clinic to find out the final prices.

The feedback of the patients reveals that the prices of the services are considered by some patients as being expensive, whereas others consider them as reasonably priced in relation to the services offered.

Verification Notes

• Many of the staff members such as estheticians and other personnel like Ally Woods, Pamela Hylton, Kristin Chapman, Shannon McKelvey, and Courtney Vest as well as Amanda Lucker are not provided with professional credentials.
• Although the clinic has two medical doctors as staff members, only the details on Dr. Dawn Mancuso and Dr. Adams are provided in their backgrounds.
• The patient feedback indicates that prices and special offers cannot be well explained.
• Insurance is not accepted at the clinic and this might be a problem to certain patients.
• Customer reviews are to be considered as the personal experience of the patients that may not always be accurate about overall patient outcomes and treatment effectiveness.