Uncharted Healthcare LLC

Clinic Profile

Name: Uncharted Healthcare LLC

Location: 1300 S Litchfield Rd, Suite 210-I, Goodyear, Arizona 85338

Phone: +1 (623) 248-0297

Hours of Operation

• Monday – Friday: 9:00 AM – 4:00 PM

Another source reports the clinic operating Tuesday, Thursday, and Friday from 9:00 AM – 4:00 PM, indicating a potential scheduling discrepancy.

Uncharted Healthcare LLC provides integrated healthcare services that combine primary care, weight loss programs, IV vitamin infusion therapy, hormone replacement therapy, and mental health care.

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The clinic promotes a holistic approach to health, emphasizing personalized care that addresses both physical and mental well-being. The practice also offers Direct Primary Care (DPC) membership options and works with most insurance plans.

Background and History

The clinic operates under the legal name UNCHARTED HEALTHCARE PLLC.

The entity was enumerated on May 12, 2022, with the most recent update recorded on April 11, 2023.

The authorized official associated with the clinic is Sara Ingram, FNP.

The clinic’s mission focuses on redefining healthcare through preventive medicine and a patient-centered model designed to support long-term wellness rather than short-term symptom management.

Publicly available information regarding the specific founding date or detailed ownership structure beyond the authorized official is limited.

Services and Programs

Uncharted Healthcare LLC provides a variety of healthcare services and wellness programs designed to support both preventive and ongoing medical care.

Weight Loss Assistance

The clinic offers medically supervised weight loss programs that include:

• Nutritional counseling

• Meal planning guidance

• Exercise and behavioral modification strategies

• Dietary supplement recommendations

• Prescription medication support

These programs aim to help patients improve health through structured lifestyle and medical support.

GLP-1 Weight Loss Program

The clinic provides a specialized program focused on semaglutide, a GLP-1 medication used for weight loss.

Semaglutide may support weight reduction by:

• Stimulating insulin release

• Delaying gastric emptying

• Increasing feelings of fullness

Weight Loss Infusion Therapy

The clinic offers IV infusion treatments designed to support metabolism and energy.

Infusions may include nutrients such as:

• Magnesium chloride

• Zinc

• B complex vitamins including B12

• Vitamin C

• Glutathione

• Alpha-lipoic acid

Patients are typically required to complete blood work prior to receiving infusion treatments.

Direct Primary Care Membership

Uncharted Healthcare offers a Direct Primary Care (DPC) membership program.

This program provides a flat monthly membership fee that includes services such as:

• Unlimited clinic visits

• Medication refills

• Annual physical exams

• Women’s health exams

• Telehealth appointments

• Pre-employment and pre-operative physicals

• Management of acute and chronic conditions

Members may also receive discounted rates for laboratory testing and imaging services as well as other concierge-style healthcare options.

Additional Healthcare Services

The clinic integrates mental health services with primary care to provide comprehensive treatment.

The practice emphasizes a holistic approach where providers address multiple aspects of patient health rather than focusing solely on individual symptoms.

Doctors and Medical Professionals

Dr. Janet Tate-Brown, DNP, FNP-BC
Family Nurse Practitioner with more than 12 years of clinical experience.

Education includes:

• Rutgers University

• University of Medicine & Dentistry of New Jersey

• Arizona State University

Dr. Roseann O’Connell, DNP, PMHNP-BC
Psychiatric Mental Health Nurse Practitioner with more than 20 years of clinical experience.

Education includes:

• Thomas Edison State University

• Arizona State University

Dr. Sara Ingram, DNP, FNP-C
Family Nurse Practitioner certified by the American Association of Nurse Practitioners.

Dr. Ingram provides care related to acute medical concerns, chronic conditions, and primary care services.

Information available through the National Provider Identifier registry lists specialties consistent with family medicine, primary care, and psychiatric or mental health nursing.

Reviews and Patient Feedback

Uncharted Healthcare LLC has received positive patient feedback across online review platforms.

Ratings

• Google: 5.0 out of 5 based on 17 reviews

• Birdeye: 4.8 out of 5 based on 23 reviews

Common Positive Feedback

Patients frequently mention:

• Providers who listen carefully and spend time understanding patient concerns

• Personalized treatment plans that address underlying causes of health issues

• Friendly and supportive staff

• A welcoming clinic environment where patients do not feel rushed

• An integrative healthcare approach

Some patients have reported traveling significant distances, including approximately two hours, to receive care at the clinic.

Reported Concerns

Some patients have reported billing issues and unexpected or disputed charges, particularly related to services provided by Dr. Sara Ingram.

Testimonials

“Very nice place and staff. I appreciate the hands-on approach and the way they treat patients as individuals.”

“The doctor listened carefully to my concerns and helped create a comprehensive treatment plan.”

“I felt respected and supported during my visit after having negative experiences with other doctors.”

“Dr. Janet Tate-Brown provides exceptional care and truly lives up to her reputation.”

“Dr. Roseann O’Connell has been incredibly supportive during my visits.”

“Dr. Sara Ingram is professional and ensures my medical needs are addressed.”

“I felt comfortable with the provider, who took time to identify the real cause of my health concerns rather than simply prescribing medication.”

“The staff are friendly and attentive, and I do not have to repeat my concerns during visits.”

“I used to feel like a number at other clinics, but here the providers listen and genuinely care about my health.”

Pricing and Value Signals

Medically Supervised 1:1 Weight Loss Program

• Initial appointment: $300

• Monthly maintenance: $149

• GLP-1 medications are not included in this program.

GLP-1 Weight Loss Program (Semaglutide)

• Initial evaluation including medication and labs: $425

• Ongoing program cost: $325 every four weeks

Weight Loss Infusion Therapy

• Cost: $225 per infusion

• Blood work is required before treatment.

Direct Primary Care Membership

The clinic offers a monthly membership model that includes:

• Unlimited visits

• Prescription refills

• Annual and women’s exams

• Telehealth services

• Chronic disease management

Membership can be cancelled at any time.

Additional Fees

• One-time registration fee: $100 per person

• Maximum registration fee per family: $250

Insurance and Payment

The clinic accepts most insurance plans and also provides Direct Primary Care membership services.

Multiple payment options are available for services and treatments.

Promotions

The clinic previously offered a four-week weight loss promotion through Groupon, which is no longer active.

Risks, Gaps, and Verification Notes

Conflicting information exists regarding the clinic’s operating hours, with some listings reporting Monday through Friday schedules and others listing limited weekday availability.

Some patients have reported billing concerns involving unexpected charges.

The clinic offers two separate weight loss programs, including a supervised program that excludes GLP-1 medications and a separate GLP-1 program that includes semaglutide treatment. This distinction may create confusion for patients researching weight loss options.

Publicly available information about the clinic’s history, ownership structure, and founding background is limited beyond the listing of the authorized official.

While the clinic emphasizes a holistic healthcare philosophy, detailed descriptions of how this approach is implemented across all programs are not extensively documented.