Unmarked Beauty and Wellness

Clinic Profile

Company: Unmarked Beauty and Wellness.

Type: Wellness center and medical spa.

Address: 2410 S. Gilbert Rd, Suite 1, Chandler, Arizona 85286

Unmarked Beauty and Wellness is a medical spa with healthcare services of aesthetic treatment, wellness practice, and body enhancement. The clinic mainly covers the clients in Chandler, Arizona though it also accepts patients of its surrounding districts such as Gilbert, Mesa, Ahwatukee, Phoenix, and Sun Lakes.

The spa offers services such as the cosmetic injections and laser treatment, weight management programs, and wellness services.

Operating Hours:

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• Monday – Friday: 9:00 AM – 7:00 PM
• Saturday: 9:00 AM – 4:00 PM
• Sunday: Closed

In 2018, the clinic was rated as one of the Top 5 best businesses in Chandler in the category of Best of Chandler.

The clinic does not have a BBB rating; however, the website has an A+ rating on the Better Business Bureau profile though the profile is under a different business ID.

Background and History

Unmarked Beauty and Wellness had almost ten years of operation, as it was opened on June 14, 2016.

The mission of the clinic is dedicated to the treatments aimed at boosting physical and emotional beauty and contributing to confidence. The business focuses on individualized treatment plans and customer-centered care.

Brandie, who is a certified nurse injector and has a wide experience in the field of clinical practice, owns the clinic together with her business partner Al.

The team encourages a culture of medical aesthetics and wellness services.

Services and Programs

Body Wellness and Weight Loss

Unmarked Beauty and Wellness has customized wellness plans to help with weight management and body composition.

Programs may include:

• One-on-one weight loss training.
• Regular weight monitoring
• Vitamin B-12 injections
• Fat burner injections
• HCG diet plans with weekly injections
• Styku 3-D body scans to track progress
• Weight loss programs should begin with lab tests.

Another type of treatment that is provided in the clinic is the testosterone replacement therapy, which deals with the symptoms of hormone imbalance.

The official site of the clinic does not explicitly mention any Semaglutide treatments, however, a few external directories indicate that the clinic might offer them. The clinic would have to provide confirmation.

Aesthetic and Skin Care Services

The clinic offers a wide variety of cosmetic procedures aimed at enhancing the appearance of the skin and facial features.

Services include:

• Cosmetic injections such as Botox and dermal fillers
• Anti-wrinkle treatments
• Advanced laser procedures
• Microneedling treatments
• Chemical peels
• Facial treatments
• Lip enhancement procedures
• Hair care services

These are services that are normally carried out by qualified medical workers and certified aestheticians.

Body Contouring and Waxing

The clinic is also performing body contouring and professional waxing.

Typical waxing procedures are:

• Brow shaping and cleanup
• Lip and chin waxing
• Full facial waxing
• Bikini and Brazilian waxing
• Arm and leg waxing
• Underarm waxing
• Back waxing

There are also body contouring services, and the details of the treatment are not described in the information available to the public extensively.

Teeth Whitening

Teeth whitening procedures are provided by the professionals in order to enhance the look and the brightness of the teeth.

Membership Programs

The clinic has Unmarked Loyalty Membership plans that give its clients discounts on certain services and products.

Consultations

The clinic provides the initial consultations free to talk about treatment options and develop individual care plans.

Doctors and Medical Professionals

Brandie – Owner and Nurse Injector

Brandie is a Registered Nurse (RN, BSN) and qualified cosmetic injector who has over 15 years of experience in the medical field.

Her clinical history and experience are in:

• Emergency medicine
• Trauma care
• Orthopedics

She is also known to be an expert in cosmetic injection and has conducted training on the same to other providers.

Al – Owner and Laser Technician

Al is a joint partner of the clinic and a certified laser technician who deals with aesthetic procedures.

Becca – Aesthetician and Laser Technician

Becca offers skin care and laser services.

Additional Staff

Other members of staff identified in patient reviews are:

• Jen – Front Desk Concierge
• Dorothy
• Madelyn
• Renee

A medical director or an oversight physician is not publicly listed, but some of the patient reviews mention communication with a physician during consultations.

Reviews and Patient Feedback

Unmarked Beauty and Wellness is viewed as a highly reputable online business with many customer reviews.

Average Ratings:

• The rating of 4.9 out of 5 stars is based on about 614 reviews on a single review site.
• The rating of 4.9 out of 5 stars is calculated on the basis of around 914 reviews on a different platform.

Positive Feedback Themes

Patients frequently highlight:

• Skilled and seasoned employees.
• Individualized intervention programs.
• Welcoming and sociable atmosphere.
• Clean, modern facility
• Aesthetician and reception staff professionalism.

The clinical team and Brandie are frequently commended in terms of their expertise and communication skills.

Negative Feedback Themes

Other reviews have raised concerns such as:

• Felt pressured by aggressive selling of extra care.
• Inquiries in regard to the expiration of products or their quality.
• Sometimes dissatisfaction following long term customer relations.

The sales pressure is also contradictory as some patients state that no pressure is involved and some complain about pushy upselling.

Testimonials and Quotes

Some of the clients have left their experiences in the clinic.

Examples of positive experiences are:

• Brandie and her whole staff is one of the most experienced and caring professionals in the business.
• The experience was much better than expected, starting with the initial phone call and the follow-up appointment.
• Brandie had been a professional, kind, and knowledgeable person.
• The clinic is contemporary, hygienic and the staff is extremely friendly.
• Madelyn was extraordinary, professional and very knowledgeable.

Certain clients also talked about frustration during some of their experiences:

• I used to love Unmarked very much, however, the last time I went there made a negative impression.
• I have a long history of being a client and I was frustrated with the experience I recently had.

Pricing and Value Signals

Consultation

The clinic has free preliminary consultations.

Appointment Policy

Failure to cancel or reschedule an appointment at least 24 hours before the appointment may result in a cancellation or no-show fee of $50.

Waxing Services (Sample Pricing)

• Brow Shaping: $35
• Brow Cleanup: $20
• Nose Wax: $10
• Lip Wax: $12
• Chin Wax: $10
• Full Face Wax: $45
• Bikini Wax: $30
• Brazilian Wax: $65
• Underarm Wax: $30
• Half Arm Wax: $25
• Full Arm Wax: $45
• Half Leg Wax: $36
• Full Leg Wax: $65
• Half Back Wax: $36
• Full Back Wax: $75

Financing Options

The clinic takes financing schemes such as:

• CareCredit
• Cherry financing

Weight Loss Programs

Injections of B-12, fat burners, HCG diet plans and other weight loss programs are not publicly listed in terms of pricing.

The official site does not indicate the price of Semaglutide either.

Verification Notes

• The possible complaints of expired products or quality control have been touched upon in some reviews of patients.
• The sales practices are being contradictory with some clients indicating the upselling pressure and others having no complaints of sales pressure.
• Even though medical spas usually have medical oversight, the public information of the clinic does not explicitly include a supervising physician or a medical director.
• The treatments of Semaglutide are not formally under the clinic and its site but can be found in third-party directories so that they might be offered there.
• Numerous service prices, especially those pertaining to cosmetic procedures and weight loss programs, are not publicly listed.
• The clinic is not accredited by BBB, though it is rated as A+ on a BBB listing with another business ID.