Better Health / Measured

Provider Profile Name: Measured (formerly Better Health)
Legal Entity: Better Health Labs, Inc. dba Measured
Headquarters: 169 Madison Ave, New York, NY 10016
Website: trymeasured.com
Founded: 2020 (Y Combinator W21 cohort)
Provider Type: Telehealth — Virtual Only, Nationwide

Operating Details

• Fully virtual — no waiting rooms, no office visits, care delivered from home
• Free 2-day delivery on most medications with no pharmacy runs required
• FSA and HSA payments accepted
• Insurance accepted for certain services; medication coverage depends on individual plan
• Unlimited messaging with care team included
• Available nationwide

Approach Measured is a comprehensive, personalized approach to weight loss and longevity care, supporting health goals through prescription medications when appropriate, ongoing clinical care, and nutrition support. The founders built the platform after personal experiences with obesity, stating their mission as bringing affordable healthcare to the millions of people living with obesity — with a program tailored to individual needs and backed by board-certified doctors and health coaches.

About the Company

Measured was founded in 2020 and is headquartered in New York. The company is legally registered as Better Health Labs, Inc. and operates under the Measured brand, which is why it appears in some directories as “Better Health / Measured. It was a participant in Y Combinator’s Winter 2021 cohort — a notable credibility signal indicating early institutional backing from one of the most respected startup accelerators in the world.

Measured Health operates as a technology platform facilitating connections between users and licensed healthcare providers. Measured Health affiliated medical practices are independently owned and operated by licensed physicians who provide services using the Measured Health telehealth platform. Prescriptions are filled by independent, state-licensed pharmacies following an online consultation.

The platform has served 51,000+ patients according to company-reported figures and is one of the few GLP-1 telehealth providers offering both FDA-approved brand-name medications and compounded alternatives — giving clinicians and patients more flexibility than platforms locked into one pathway.

GLP-1 Weight Loss

• Lose pounds of fat every week
• Money Back Guarantee
• No membership or hidden fees! Everything you need is included
• Start for just $179, no insurance required + free shipping

GLP-1 for Just $179

100k MembersHSA/FSA ApprovedFrom $179

Medical Team (publicly listed):

• Dr. Kathy Miller, Justin Allen, M.D., Nancy Sharma, M.D., Eugene Lucas, M.D., Takashi Nakamura, M.D. FACP, and Firas Naji, DO, Dipl. ABOM — notably, Dr. Naji holds ABOM (American Board of Obesity Medicine) certification, a meaningful credential in the GLP-1 prescribing space.

GLP-1 Offerings and Weight Loss Services

Measured positions itself as more than just a prescription pipeline. The platform combines personalized GLP-1 treatment plans, 1:1 nutrition support, and ongoing care from board-certified providers — all in one place.

GLP-1 Medications Available:

• Wegovy (semaglutide) — FDA-approved for weight management
• Ozempic (semaglutide) — FDA-approved for type 2 diabetes, available through the platform
• Mounjaro (tirzepatide) — FDA-approved for type 2 diabetes, available through the platform
• Zepbound (tirzepatide) — FDA-approved for weight management
• Compounded Semaglutide — available when clinically appropriate
• Compounded Tirzepatide — available when clinically appropriate

Measured differentiates itself by offering both FDA-approved and compounded pathways, giving clinicians and patients more options than compounded-only platforms.

Additional Support Services Included:

• 1:1 dietitian support to build personalized meal plans and sustainable habits
• Easy-to-use tools to track milestones and keep the provider in the loop
• Unlimited messaging with the care team including provider, health coach, and care coordinator
• A short eligibility quiz to match patients with options based on health profile, goals, and insurance coverage
• Insurance prior authorization handling — a major differentiator vs. most compounded-only platforms

Measured also offers a longevity-focused blood panel covering hundreds of biomarkers with a next-steps action plan, positioning itself beyond weight loss and into broader metabolic health management.

Pricing by Type — and What Reviewers Say

Measured advertises pricing “from $140/month,” though this should not be assumed as typical or guaranteed. Pricing varies by dose, medication type, eligibility, and plan terms. The advertised entry price reflects promotional or lower-dose tiers

General Pricing Structure:

• Membership fees, medication shipments, and labs are primarily cash-pay and not covered by insurance or Medicare/Medicaid
• Certain dietitian visits may be billed to insurance by Bridge, with patients responsible for copays and deductibles
• Brand-name medication coverage depends on individual insurance plans — Measured’s team handles prior authorizations on the patient’s behalf
• Based on industry pricing, compounded GLP-1 medications through telehealth platforms typically range from approximately $150 to $400 per month depending on medication type and dosage

6-Month Money-Back Guarantee: Measured offers a notable guarantee that few competitors match. If criteria are met, Measured will refund 100% of all fees paid during the first six months of membership. Eligibility requires a starting BMI of 30 or higher, less than 5% weight loss after meeting all program requirements, maintained active membership with completed weigh-ins, logging, baseline labs, and medication adherence as defined in the Terms. Refund requests must be submitted by email to careteam@trymeasured.com with the subject line “6-Month Guarantee” during days 181–210 of membership.

What reviewers say about pricing over time:

Early and mid-term reviewers are largely positive about value. One reviewer noted the product was “literally the same” as brand-name Mounjaro “but for so much less.” Another stated the pricing was “reasonable and the service dependable” after being with Measured since 2024. However, a notable exception appeared: one longer-term reviewer said Measured “WAS (not anymore) the best” and expressed frustration that the platform shifted to charging different amounts based on how far in advance patients pay — calling it “beyond frustrating” and suggesting that maintaining the lowest price month-to-month would make them the top provider in the market.

Reviews from Trustpilot

Measured holds a 4.9 out of 5 rating on Trustpilot based on 382 reviews as of March 2026, with 92% rated 5 stars — one of the strongest ratings of any GLP-1 telehealth platform in this review series. The company replies within 24 hours to most reviews.

What patients praise:

• Insurance prior authorization handling is the single most cited positive — reviewers repeatedly mention that Measured’s team navigates prior authorizations entirely on their behalf, removing one of the biggest friction points in GLP-1 access.
• One reviewer joined in April 2025 and by February 2026 was down 102 lbs, having started on Zepbound then switched to Mounjaro due to insurance changes — with Measured handling the entire transition.
• Another patient lost 120 lbs over nearly two years, crediting the team’s insurance navigation from the very beginning of treatment.
• The 1:1 dietitian access is specifically called out as a standout feature, with one reviewer naming their dietician personally and describing the nutritional guidance as a major part of their success.
• Response times and accessibility are consistently praised — reviewers describe being able to text doctors and nurses 24/7 with responses within hours.

Common complaints:

• One patient paid over $500 expecting weight loss support but did not lose weight, and reported that when they contacted customer service the responses focused more on continuing charges than resolving their concerns.
• Pricing structure changes drew criticism from at least one long-term user who noted the shift to advance-payment tiers.
• A small number of reviewers noted that switching medications or providers mid-program could create friction in the process, particularly around dosing adjustments.

Compounding Pharmacies Used

Measured does not publicly name its specific compounding pharmacy partners on its website. The platform states that prescriptions are filled by independent, state-licensed pharmacies following an online consultation, and that providers may prescribe compounded medications in certain cases to address patient-specific needs or when commercially available medications are not appropriate or available.

Measured’s terms of service, filed under Better Health Labs, Inc., reference Coastal Care Medical Group PA and its affiliates as the clinical practice entity providing weight loss and wellness services through licensed physicians, advanced practice nurses, and other clinicians.

For patients seeking compounded semaglutide or tirzepatide through Measured, the specific fulfilling pharmacy may vary. Patients are advised to ask their care team directly for the name of the compounding pharmacy, and to request a Certificate of Analysis (CoA) confirming purity and sterility before beginning any compounded medication regimen.

What makes Measured meaningfully different from most compounded-only platforms is its dual pathway — patients whose insurance covers brand-name GLP-1s like Wegovy, Zepbound, or Mounjaro can access those through standard licensed pharmacies, with Measured’s team managing the prior authorization process end to end.

Note: Pricing information is based on publicly available details from trymeasured.com as of March 2026 and is subject to change. The “from $140/month” figure reflects advertised entry pricing and may not represent typical ongoing costs. Specific compounding pharmacy partners are not publicly disclosed by Measured — patients should request this information directly. The 6-month money-back guarantee is subject to specific eligibility criteria outlined in the Terms of Service at trymeasured.com. Always consult a licensed medical provider before beginning any GLP-1 program.