New Pathways Ketamine Clinic

Clinic Profile

New Pathways Ketamine Clinic (newpathwaysclinic.com) is a multi-location clinic in Ohio specializing in mental wellness with ketamine therapy and is now offering medical weight loss services. Its main office, Cleveland (West), is located at 18660 Bagley Road, Suite 101 in Middleburg Heights off Route 71. Infusions are conducted in private, spa-like rooms where patients receive one-to-one nurse care and during each infusion, and the clinic’s focus is on patient-centered care and a stigma-free atmosphere rather than patient numbers. New Pathways is a Spravato (REMS-certified) provider and their efforts are guided by Cleveland Clinic ketamine research.

• Primary Location: 18660 Bagley Road, Suite 101, Middleburg Heights, OH 44130 (“Easily accessible just off Route 71”)
• Availability: By appointment. The clinic aims to provide access to services and tries to schedule first appointments within one week. Also, it provides free consultations either over the phone or in-person.
• Insurance/Financing: Spravato nasal spray is covered by most major commercial insurance after routine prior authorizations.; IV ketamine is typically cash-pay (with superbills available)

Background and History

New Pathways Clinic was conceived as a result of an extraordinary personal success in battling illness. Steve, who is the founder of New Pathways Clinic, opened his practice after he had successfully battled his own personal fight against various mental illnesses and achieved full recovery via the use of ketamine treatment. Steve had been aware of how isolating such conditions could be; he aimed to create a judgment-free environment to provide the same transformative treatments to other individuals as well. Today, New Pathways Clinic is one of the most reputable ketamine clinics in Ohio.

The facility is run on the principle of being holistic in its approach, as it acts as a mental wellness campus where the entire body is treated instead of focusing on individual symptoms. Knowing very well that there is an interconnection between the physical and mental aspects of health, New Pathways collaborates with Stella Luna Counseling and Wellness for integrating counseling, EMDR, and somatic processing along with clinical ketamine treatment. Additionally, a virtual support group is organized once a month to foster healing within the community free of cost.

Services and Programs

Medical Weight Loss:

• GLP-1 Advanced Injection: Professional supervision of the use of semaglutide and tirzepatide weight loss products to help manage chronic weight problems.
• Health Integration Program: Solutions for weight problems that are integrated into an overall health program, recognizing the effect that physical weight can have on emotional well-being.

Ketamine and Mental Health Treatments:

• Intravenous Ketamine Infusions: Extremely accurate, medically supervised IV infusions aimed at treating drug-resistant depression, PTSD, bipolar disorder, anxiety, addiction, and chronic migraines.
• Spravato (Esketamine) Nasal Sprays: FDA-approved, cost-effective nasal sprays used to treat major depressive disorders under clinical supervision.
• Ketamine-Assisted Psychotherapy (KAP): A therapeutic process that combines neuroplastic and mind-opening properties of ketamine with counseling services.
• Maintenance Boosters: Personalized, long-term IV infusion treatments that are regularly adjusted according to the patient’s wellness progress.
• Virtual Support Group: Free monthly support groups with clinicians’ assistance which provide a safe environment for patient discussion.

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• NAD+ infusions
• Collaborative talk therapy, EMDR, and somatic processing through Stella Luna Counseling and Wellness

Doctors and Medical Professionals

New Pathways’ clinical treatment program is coordinated by a highly skilled medical team that has strong expertise in clinical research and training in emergency medicine.

• Dr. Ryan O’Neill (Medical Director): Dr. O’Neill graduated from The Ohio State University where he got both his medical degree and his residency in emergency medicine. Dr. O’Neill is currently practicing as an emergency medicine attending physician in Columbus. Using his experience with the use of ketamine in emergencies, he creates and monitors the safety protocol at the clinic.

• Nora Finnegan, PMHNP (Psychiatric & Family Nurse Practitioner): Nora has more than ten years of specialized experience with research and administration of IV ketamine infusions, including work at the Cleveland Clinic. Patients appreciate Nora for her caring attitude and expertise in neurological health.

• Lynn Nguyen, PMHNP (Clinic Director/ Psychiatric Nurse Practitioner): Lynn has seven years of experience in practice management and ketamine delivery. She has her career experience from intense ER settings and Post-Anesthesia Care Units (PACUs).

• Steve (Founder/Director): Being the non-clinical founder of the clinic, Steve bases the philosophy of the facility on his own experience of recovery. Patients often highlight the fact that he takes his time to discuss his patients’ experience of treatment. The team of practitioners works with the assistance of the nurses who work one-on-one during each infusion session.

Reviews and Patient Feedback

New Pathways is among those companies that rank top in national healthcare registries and local search engines with a 4.5-star rating on one of the most popular registries of ketamine providers. Patients’ comments emphasize the exceptionally caring staff at the clinic, where the friendly bedside manner creates an atmosphere of safety and individual care.

Private spa-like rooms and continuous nursing care during infusions are mentioned as unique advantages that distinguish the center from an ordinary hospital environment. Veterans, first responders, and people suffering from PTSD or treatment-resistant depression shared testimonials about the help they got when all traditional medical methods had failed. Moreover, patients often express gratitude to the clinic’s front office staff who helped them to get insurance approval for Spravato therapy.

Testimonials

• The reviewers applaud the founder’s sincerity in caring and helping them understand what they experience and the nursing staff for their caring and knowledge.
• Patients say they were given a safe, welcoming and confidential space that was warmer and more supportive than other clinics they have been to.
• Many highlight that they have experienced relief from anxiety and PTSD symptoms which were not addressed by previous treatments, or talk therapy.

Pricing and Value Signals

• IV ketamine is provided in a course of six treatments (usually twice per week for three weeks), typically around $400 per session if not covered by insurance with booster treatments thereafter personalized to the individual.
• Spravato is available with most commercial insurance plans after prior authorization and is an option for insurance coverage instead of cash-pay IV ketamine.
• The clinic provides free phone or in-person appointments, discounted rates for veterans, first responders, and vulnerable individuals, and discounts for prepayment of an infusion treatment plan, which is $200.

Verification Notes

• This is New Pathways Ketamine Clinic / New Pathways Clinic in Ohio (newpathwaysclinic.com) – a ketamine/mental-health clinic that also provides semaglutide/tirzepatide medical weight loss; it’s the weight-loss service they’re located in a bariatric directory for, but the clinic’s main focus is mental wellness.
• From Yelp, BBB, a listing on YMS and a TMS directory, the Flagship address was confirmed as (18660 Bagley Road, Suite 101, Middleburg Heights, OH 44130) and the main phone number was confirmed as (440) 973-8400. This is the “main” that indicates it is the registered Google/BBB/Facebook business location.
• Willoughby (Cleveland East) and Dublin (Columbus) street addresses for Willoughby (Cleveland East) and Dublin (Columbus) were not obtained from the site — suggest checking exact addresses with clinic. A fourth number is also present, (440) 530-6655, which could be for Cleveland East/Willoughby office.
• Providers (Dr. Ryan O’Neill, Medical Director; Nora Finnegan, PMHNP; Lynn Nguyen, PMHNP; founder Steve) verified in the clinic setting, third party directories, and on BBB (where Dr. Ryan O’Neill is the contact).
• Services (IV ketamine, Spravato/REMS, KAP, NAD, weight loss services – semaglutide/tirzepatide, support group, Stella Luna therapy collaboration) confirmed from clinic site and HealingMaps.
• The hours are not a week apart, appointment only; treatments are not clearly listed.