New Pathways Ketamine Clinic

Clinic Profile

New Pathways Ketamine Clinic (newpathwaysclinic.com) is a multi-location Ohio practice focused on mental wellness through ketamine therapy, now also offering medical weight loss. Its flagship Cleveland (West) clinic is located at 18660 Bagley Road, Suite 101, in Middleburg Heights, just off Route 71. Treatments take place in private, spa-like rooms with one-on-one nurse care throughout each infusion, and the clinic emphasizes a welcoming, stigma-free environment and patient-centered care over patient volume. New Pathways is a Spravato (REMS-certified) provider, and its work is informed by Cleveland Clinic ketamine research.

Primary location:

• New Pathways Ketamine Clinic — Cleveland (West): 18660 Bagley Road, Suite 101, Middleburg Heights, OH 44130

Additional locations:

• Cleveland (East) — Willoughby (off Route 2 and I-90)

• Columbus — Dublin (off Route 270)

• Cincinnati — 10547 Montgomery Rd, Suite 400, Cincinnati, OH 45242 (off I-275)

• Phone: (440) 973-8400 (Cleveland/Middleburg Heights); Columbus (614) 212-4880; Cincinnati (513) 982-6077

• Website: newpathwaysclinic.com

• Hours: By appointment; the clinic schedules treatments within a week and offers free phone or in-person consultations (confirm current hours by location)

• Service area: Greater Cleveland, central Ohio (Columbus), and southern Ohio (Cincinnati)

• Insurance/Payment: Spravato is covered by most commercial insurance after prior authorization; IV ketamine is typically cash-pay (with superbills available)

Background and History

New Pathways Clinic was founded by Steve, who opened the practice after his own success achieving remission from multiple psychiatric diagnoses through ketamine therapy. Understanding the difficulty of these conditions firsthand, he built New Pathways to be a welcoming, judgment-free environment and to make the treatments that helped him accessible to others. The clinic has since grown into one of Ohio’s most established ketamine providers, with locations spanning greater Cleveland, Columbus, and Cincinnati and more than a decade of combined provider experience.

The clinic’s vision is a holistic “mental wellness campus” that combines cutting-edge treatments like ketamine infusions with accompanying therapy and lifestyle education. To that end, New Pathways collaborates with Stella Luna Counseling and Wellness to offer talk therapy, EMDR, and somatic processing alongside ketamine care, and runs a free monthly virtual support group. Recognizing the strong link between physical and mental health, the clinic added semaglutide and tirzepatide medical weight loss as part of a more comprehensive approach to overall wellness.

Services and Programs

Medical Weight Loss:

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• Semaglutide and tirzepatide injections — FDA-approved GLP-1 medications for weight management
• Offered as part of a whole-person wellness model that recognizes the connection between weight and mental health
• Semaglutide positioned as a more affordable option, with tirzepatide as a newer alternative; ongoing medical oversight throughout

Ketamine and Mental Health Treatments:

• IV ketamine infusions for treatment-resistant depression, PTSD, bipolar disorder, anxiety disorders, substance use, and migraines
• Spravato (esketamine) nasal spray — FDA-approved for treatment-resistant/major depressive disorder, with insurance coverage after prior authorization
• Ketamine-Assisted Psychotherapy (KAP) — combining ketamine’s neuroplastic effects with guided therapeutic support
• Customized booster infusion plans based on individual response
• Free monthly virtual support group for patients

Additional Wellness:

• NAD+ infusions
• Collaborative talk therapy, EMDR, and somatic processing through Stella Luna Counseling and Wellness

Doctors and Medical Professionals

New Pathways is led by an experienced clinical team with deep, specialized ketamine expertise.

Dr. Ryan O’Neill — Medical Director. Dr. O’Neill completed both medical school and his emergency medicine residency at The Ohio State University and practices as an emergency medicine attending physician in Columbus. He has extensive experience using ketamine in medical settings and oversees the clinic’s treatment protocols.

Nora Finnegan, PMHNP — Psychiatric & Family Nurse Practitioner. Nora brings about 10 years of experience researching and performing ketamine IV infusions, including at the Cleveland Clinic. Patients frequently name her alongside the nursing staff for compassionate, knowledgeable care.

Lynn Nguyen, PMHNP — Clinic Director / Psychiatric Nurse Practitioner. Lynn has roughly seven years of expertise in ketamine administration and practice management, with a strong background in emergency room and post-anesthesia care (PACU).

Steve — Founder & Director. A non-clinical founder whose personal recovery inspired the clinic, Steve is frequently praised in reviews for personally helping patients process their experience. The clinical team is supported by nurses who provide continuous one-on-one care during every infusion.

Reviews and Patient Feedback

• New Pathways holds strong patient ratings, including a 4.5-star rating on a ketamine-clinic directory, alongside consistently positive Google and Yelp feedback.
• Patients repeatedly describe staff as exceptionally caring, with excellent bedside manner that makes them feel like the only patient in the clinic.
• The private, spa-like treatment rooms and continuous one-on-one nurse care during infusions are frequently highlighted.
• Veterans and patients with PTSD and treatment-resistant depression describe life-changing relief after ketamine treatment when other options had failed.
• Several reviewers note that New Pathways’ insurance coverage (especially for Spravato) was better than other area ketamine providers.

Testimonials

• A veteran who had struggled since 2011 said he felt “like a new man” after four rounds of ketamine treatment and thanked the team for “saving lives.”
• One patient called the treatment “absolutely transformative,” reporting steadier joy and better relationships after years of depression and PTSD.
• Reviewers praise founder Steve for genuinely caring and helping them process their experience, and the nursing staff for being caring and knowledgeable.
• Patients describe a safe, welcoming, confidential environment that felt warmer and more supportive than other clinics they had tried.
• Many emphasize relief from anxiety and PTSD symptoms that prior treatments and talk therapy hadn’t resolved.

Pricing and Value Signals

• IV ketamine is offered as a series of six infusions (commonly twice weekly over three weeks), priced around $400 per session when not covered by insurance, with customized booster plans afterward.
• Spravato is covered by most commercial insurance plans after prior authorization, offering an insurance-friendly alternative to cash-pay IV ketamine.
• The clinic offers free phone or in-person consultations, discounts for veterans, first responders, and vulnerable populations, and a $200 discount for prepaying an infusion treatment plan in full.

Verification Notes

• This is New Pathways Ketamine Clinic / New Pathways Clinic in Ohio (newpathwaysclinic.com), a ketamine/mental-health practice that also offers semaglutide/tirzepatide medical weight loss — the weight-loss service is why it appears in a bariatric directory; the clinic’s primary focus is mental wellness.
• Flagship address (18660 Bagley Road, Suite 101, Middleburg Heights, OH 44130) and main phone (440) 973-8400 confirmed from Yelp, BBB, a HealingMaps listing, and a TMS directory. “Main” designation reflects this being the registered Google/BBB/Facebook business location.
• Cincinnati address (10547 Montgomery Rd, Suite 400, Cincinnati, OH 45242) and phone (513) 982-6077 confirmed; Columbus phone (614) 212-4880 confirmed. Willoughby (Cleveland East) and Dublin (Columbus) street addresses were not captured from the site (only route descriptions: off Route 2/I-90 and off Route 270, respectively) — recommend confirming exact addresses with the clinic. A fourth number, (440) 530-6655, also appears and may serve the Cleveland East/Willoughby office.
• Providers (Dr. Ryan O’Neill, Medical Director; Nora Finnegan, PMHNP; Lynn Nguyen, PMHNP; founder Steve) confirmed from the clinic site, third-party directories, and BBB (which lists Dr. Ryan O’Neil as the contact).
• Services (IV ketamine, Spravato/REMS-certified, KAP, NAD+, semaglutide/tirzepatide weight loss, support group, Stella Luna therapy collaboration) confirmed from the clinic site and HealingMaps.
• Pricing (~$400/IV session, 6-session series, $200 prepay discount, veteran/first-responder discounts) confirmed from third-party clinic directories and Yelp review detail; verify current pricing with the clinic.
• Rating (4.5 stars on a directory; small Yelp sample of ~9 reviews; 1,000+ Facebook likes) confirmed from those sources; BBB rating A- (not accredited), file opened 4/4/2025. No single large aggregate rating was published; feedback summarized from available reviews and the clinic’s testimonials page.
• Hours are not clearly published; the clinic operates by appointment and books treatments within a week. Logo sourced from the clinic website (newpathwaysclinic.com).