Nurx

Provider Profile Name: Nurx
Website: nurx.com
Parent Company: Thirty Madison, Inc.
Headquarters: San Francisco, CA
Provider Type: Multi-Condition Telehealth Platform — Women’s Health Primary, Weight Management Extended Service

Operating Details

• Fully virtual — online intake, licensed provider review, asynchronous messaging-based care
• Part of the Thirty Madison family of brands, with over 2 million patients in the US across its platform
• Insurance accepted for some services; brand-name GLP-1 coverage support available
• $79 consultation fee for weight management program; $59/month recurring provider support fee
• Brand-name GLP-1 injectables are NOT shipped by Nurx — prescription sent to the patient’s local pharmacy for pick-up
• Compounded GLP-1 products (injectable and oral) are shipped to the home where available
• Available in all 50 states (state-specific availability may vary for compounded medications)
• HSA/FSA eligible

Approach: Nurx’s weight management program is designed with women’s health needs in mind, combining a range of doctor-recommended weight loss treatments including prescription pills and GLP-1 injections with personalized ongoing guidance including progress tracking, treatment adjustments, healthy diet and exercise recommendations, and help managing side effects. Unlike most platforms in this series built exclusively around GLP-1 access, Nurx is a broad multi-condition telehealth platform that added weight management to its existing portfolio of women’s health, sexual health, skin care, hair loss, and mental health services.

About the Company

Nurx is part of the Thirty Madison family of brands, the same parent company as Keeps, offering affordable treatment for a range of health conditions to over two million patients in the US, with care that is 100% online with unlimited messaging and support.

Nurx established its reputation in women’s health, particularly birth control, STI testing, and sexual health, before expanding into weight management. This history gives the platform clinical infrastructure and regulatory experience that newer GLP-1-only platforms lack, but weight management is not the platform’s primary clinical focus.

A key structural distinction sets Nurx apart from nearly every other platform in this review series: branded GLP-1 medications prescribed by Nurx providers are not available for shipment via Nurx’s pharmacy; patients must pick up and pay for these medications at a local pharmacy. This creates a two-track experience: patients seeking brand-name Wegovy, Ozempic, Mounjaro, or Zepbound through Nurx get the prescription and clinical oversight from Nurx, but handle medication procurement and cost directly through their own pharmacy and insurance. This model works well for insured patients but adds friction for cash-pay patients.

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GLP-1 Offerings and Weight Loss Services

Nurx offers one of the widest medication menus in this review series, spanning brand-name GLP-1 injectables, compounded GLP-1 injectables, compounded oral semaglutide, and non-GLP-1 oral weight management medications:

Brand-Name GLP-1 Injectables (prescription via Nurx, pick-up at local pharmacy):

• Wegovy (semaglutide), Ozempic (semaglutide), Mounjaro (tirzepatide), Zepbound (tirzepatide), Victoza (liraglutide), Saxenda (liraglutide)

Compounded GLP-1 Products (shipped to home):

• Custom GLP-1 Injection Formula: compounded semaglutide (5mg or 7.5mg) with glycine — weekly injectable
• Nurx GLP-1 Pill: compounded oral semaglutide with vitamin B6 and B12 — a needle-free oral format using SNAC to improve absorption
• Nurx 3-in-1 Pill: compounded oral weight management combination starting at $75/month

Non-GLP-1 Oral Medications:

• Naltrexone, Bupropion, Topiramate, and Metformin, several treatments may be prescribed together for a comprehensive oral medication plan
• Cash price for oral medication treatment plans: $60–$329/month, depending on medications; insurance may apply to certain options

Pricing — and What Reviewers Say

Nurx’s pricing structure is more layered than most platforms in this series, with fees separated across multiple line items:

Consultation fee: $79 for initial weight management medical review not submitted to insurance

Monthly provider support fee: $59/month recurring fee for provider support

Medication costs:

• Brand-name GLP-1 injectables: typically starting at $1,000/month on average without insurance, the patient pays at the pharmacy. Nurx does not facilitate this transaction
• Compounded oral medication plans: $60–$329/month cash pay, depending on medications and combination
• Compounded GLP-1 injectable: pricing varies by formulation. Check nurx.com for current rates

What reviewers say about pricing: Some customers report concerns about response times and pricing clarity, a recurring theme that connects to the platform’s layered fee structure, where the consultation fee, monthly support fee, and medication cost are all billed separately. Nurx’s consultation fees are among the most affordable in the market, but medication costs for brand-name GLP-1s without insurance are higher than compounded alternatives offered by other platforms in this series. For insured patients who can access Wegovy or Zepbound through their insurance, Nurx’s model, clinical oversight from Nurx, and medication through insurance at a local pharmacy can deliver meaningful cost savings. For uninsured cash-pay patients, the brand-name path is prohibitively expensive.

Reviews from Trustpilot and Google

No standalone Nurx Trustpilot profile was identified for the weight management program specifically. Consumer feedback surfaces primarily through Reddit GLP-1 communities, BBB complaint filings, and multi-condition telehealth review platforms.

What patients praise:

• Professional service quality and medication effectiveness are cited as primary positives in consumer feedback
• The established platform infrastructure, years of telehealth experience across multiple conditions, with licensed providers, and a mature clinical review system
• Insurance coordination support for brand-name GLP-1 access, which some patients report makes a meaningful difference in navigating prior authorization

Common complaints:

• Response times and pricing clarity are the most frequently cited concerns. Patients report confusion about total monthly cost when consultation fees, support fees, and medication costs are all billed separately
• The brand-name injectable pick-up model adds a coordination step that many patients find inconvenient compared to platforms offering full home delivery
• Prescription approval process delays noted across multiple independent review sources

Compounding Pharmacies Used

Nurx uses partner compounding pharmacies for its compounded GLP-1 injectable and oral formulations. Specific pharmacy names are not prominently disclosed on the website. For brand-name injectable medications, Nurx sends prescriptions to the patient’s local pharmacy of choice; the dispensing pharmacy relationship is between the patient and their chosen pharmacy rather than between the patient and Nurx.

Note: Nurx is a structurally different GLP-1 platform from most others in this series. It operates as a multi-condition women’s health telehealth service that has added weight management, rather than a dedicated GLP-1 access platform. Its most significant operational quirk is that brand-name GLP-1 injectables (Wegovy, Ozempic, Mounjaro, Zepbound) are not shipped by Nurx and must be picked up at a local pharmacy. The platform is best suited for insured patients seeking clinical oversight and insurance navigation support for brand-name medications, or for patients interested in Nurx’s compounded oral semaglutide formats. Cash-pay patients seeking compounded injectable GLP-1s shipped to their door will find better value through other platforms in this directory. Compounded medications are not FDA-approved. Always consult a licensed medical provider before beginning any GLP-1 program.